In this two-part introductory level workshop, participants will learn a practical introduction to basic quality improvement (QI) techniques that they can implement in their practices with their teams. This includes a practical step-by-step planning and implementation model that takes participants through the steps of establishing a team, identifying an area for improvement, setting practice-relevant goals, developing a plan, and going through small iterative cycles of plan, do, study, and act (PDSA) to achieve change.
This workshop was developed for family physicians and interdisciplinary health teams. It was developed by partners across Canada—including family medicine QI leaders, departments of family medicine, and provincial health quality councils.
PIE Part 1
- Define QI, the Quadruple Aim, and the Six Dimensions of Quality. The Quadruple Aim is a framework designed to help hospitals improve patient outcomes and the quality of care provided.
- Identify how improvement and research are similar but different.
- Describe different opportunities and sources for opportunities for improvement.
- Apply the beginning steps of the Model for Improvement.
PIE Part 2
- Choose from selected QI tools to better understand your system and determine the root cause(s) of an improvement opportunity.
- Identify change ideas that will address the cause(s).
- Employ PDSA cycles to build knowledge and learn how best to implement your change ideas.
- Describe the importance of and strategies for sustaining your QI work.
- PIE Part 1: This two-credit-per-hour assessment program has been certified by the College of Family Physicians of Canada™ (CFPC) and the Collège des médecins du Québec (CMQ) for up to seven credits Mainpro+® credits.
- PIE Part 2: This three-credit-per-hour assessment program has been certified by the CFPC and the CMQ for up to nine credits Mainpro+ credits.
- Each workshop takes up to 3.5 hours and can be delivered virtually or in person.
Who is it for?
- This workshop is for family physicians and interdisciplinary health teams. It can support faculty development or residency training in the departments of family medicine. It is aimed at individuals who are new to QI work or would like a refresher of the basics.
How is the workshop delivered?
- The workshops are delivered through our CFPC Chapters, partner organizations, and departments of family medicine. It can also be delivered to family doctor practices or at conferences.